News From The Yarn Garden

Head Gardener's Log, March 13th, 2020

Update

The events taking place in our world right now are unprecedented and disconcerting, to say the least. I am doing my best to keep my little corner of it safe and clean for my community of supporters. I do not take the responsibility of being the Head Gardener lightly, and know that many of us depend on our Garden for community and camaraderie.

I want to assure all my customers that I am taking all precautions recommended by the CDC to help slow down the spread of COVID-19 and keep our population healthy. I am increasing the use of antibacterial wipes and wiping down the hard surfaces (including our worktables in the Barnyard, the register counter/credit card machine, all door handles and frequently touched surfaces), and making sure the bathroom is well stocked with soap, hand sanitizer and lotion.

As of right now, I am continuing normal business hours and all social knitting times/classes/workshops will proceed as scheduled. However, if you would prefer to cancel your enrollment, I am willing to refund, transfer your payment to another class in the future, or put your class fee towards store credit.

We are working diligently to get YG’s website updated to offer a virtual way for you to support our business. I am happy to offer local pick up as a shipping option and will gladly run an order out to your car. Shipping is always a flat rate of $6 and we are currently able to ship the same day or the next. Calling in an order is another option, as is messaging an order through YG’s Facebook page.

Click here to browse the virtual Garden! We are adding products daily.

Be on the lookout for an announcement next week for a Facebook Live shopping event, and if you have any requests, let me know!

The best way to stay current on what’s happening with Yarn Garden is to follow our FB page, https://www.facebook.com/TheYarnGarden/. In times like these, I am so grateful for the comfort and solace that knitting and crocheting offer. Stitch on and stay healthy, my friends!

Happy Stitching,
Lindsay

Support Local Indie Biz

Yarn Garden Michigan LLC Return Policy

Returns are subject to a record of sale, either by the original customer providing a receipt or the original customer’s account history.

Yarn

Option 1:

90-day return on yarn ONLY for store credit based on current store selling price. – minus shipping charges when applicable, and - minus a 5% credit card processing fee when applicable. (Yarn must be in original manufactures condition)

Option 2:

30-day return on yarn ONLY for a cash refund based on current store selling price – minus a 20% restock fee and – minus shipping charges when applicable. (Yarn must be in original manufactures condition) Cash returns may be in the form of cash, check, credit card, or PayPal at the owner’s discretion.

No returns

We do not accept returns on trunk shows, limited edition kits, club yarns, or non-yarn related products, such as needles, notions, bags, patterns, digital downloads, gift cards, books, shawl pins, jewelry, tools, etc., or any items sold on sale or at a discounted price.

Yarn purchased more than 90 days prior to the current date.

Yarn that is no longer in original manufactures condition

Yarn that is currently obsolete

Any Item that was special ordered

No returns are accepted without proof or record of purchase. No returns on behalf of someone else.

Any other returns are at the discretion of the owner.

Class or Special Event Fees

If Yarn Garden cancels or reschedules a class or event for any reason a cash refund or store/class credit will be issued (This will be determined on a per customer basis)

If a customer/student/participant cancels or does not show up to a class or event for any reason within 3 days leading up to the scheduled event time; No store/ class credit will be issued. If the cancellation occurs more than 3 days or more prior to the class or event; store/class credit will be issued.

For manufacturer defects on needles, please contact:

Skacel

www.skacelknitting.com/addi-warranty

Lykke